Terms and conditions
These are the terms for claiming a square on either Hout Bay United kit at shirt.hbufc.co.za. Claiming a square means you accept them. They are written to be read, not to hide anything, so if something here is unclear please ask before you pay.
What you are buying
A shirt is divided into squares. When you claim one you are buying the right to place a logo, a short message or a doodle in that square on the printed kit, and to have it shown in that position on this website.
There are two shirts, because the first one sold out. The Legacy 500 is the rainbow one and its 570 squares are all claimed. The Legacy 1000 is navy and gold, it has 500 squares of its own, and it is the one on sale now. Every square costs the same on either shirt, and your square is on the shirt you bought it on. Both are Legacy shirts rather than the club's home and away kit: they are made to be worn across the club and by supporters, and the team will wear them for some special matches.
The price you see is the price you pay. Nothing is added at checkout, and we do not charge a booking or handling fee.
Claiming and paying
A square is held for you the moment you start checking out, so that two people cannot buy the same one. If you do not complete the payment, that hold expires after about eight minutes and the square goes back on the board. Your square is only confirmed once Netcash tells us the payment succeeded, and that is also when your artwork appears on the shirt.
Very occasionally a payment succeeds at the same moment as somebody else claims the same square. If that happens we will refund you in full and help you pick another one. We would rather tell you that plainly than pretend it cannot happen.
Your artwork
By uploading anything you confirm that you are allowed to use it. Specifically, that:
- you own it, or you have the owner's permission to put it on a football shirt and on this website
- it does not infringe anybody's trade mark, copyright or other rights
- it is not hateful, discriminatory, obscene, political, or promoting gambling, alcohol, tobacco or anything unlawful
- it is nothing else the club reasonably considers unsuitable for a shirt its players and supporters wear in public
You keep ownership of your artwork. You give us permission to reproduce it on the kit, on this website, and in photographs and marketing of the kit and the campaign. That permission lasts as long as the kit does, because the whole idea is that the square is permanent.
We can refuse or remove artwork that breaks the rules above, or that we cannot print legibly. If a square is already on the shirt and we need time to think about it, we may take the artwork off this website while we decide. Your square stays yours and stays paid for the whole time, and we will come back to you rather than leave it hidden indefinitely. If we do end up removing it, we will tell you why and either let you replace it or refund you in full. We would rather have that conversation than print something the club has to apologise for.
What we cannot promise about the printing
Your square's position on the shirt is fixed and is what you chose. The exact placement of your artwork inside that square can shift very slightly in production, and printed colour never matches a screen exactly. Fine detail and very thin lines may soften at this size, so a simple, bold design will always survive better than an intricate one.
When the kit gets made
Each shirt is produced once its own squares have all been claimed, and the two are counted separately. The Legacy 500 reached that point on 16 September 2026. A square on the Legacy 1000 waits on the Legacy 1000 filling up, not on anything the other shirt does. We will email you a short form to capture your size, and send your shirt as a thank you.
If your shirt is not filled within twelve months of your purchase, we will contact you and you can choose either a full refund or to leave your payment with the club as a donation. You will not be left without an answer, and we will not keep your money indefinitely on the strength of a target that has not been met.
Refunds
Every square is printed to your own design, so once your payment has cleared we cannot resell it. For that reason we do not offer a change of mind refund. You do get a full refund if:
- we cannot give you the square you paid for
- we refuse or remove your artwork and you do not want to replace it
- the kit is not produced, as described above
- we have made a mistake, or charged you twice
Refunds go back the way they came, through Netcash, to the card or account you paid from. Email [email protected] with your payment reference and we will sort it out.
Getting your shirt
Shirts are produced in one run after the campaign completes, not one at a time, so there is no dispatch date to give you until then. We will tell you the timeline when we ask for your size. If a shirt arrives faulty, tell us and we will replace it.
Liability
We do our best but we are a community football club, not a printing house. Except where the law does not allow us to limit it, our responsibility to you is capped at what you paid for your square. Nothing in these terms takes away rights you have under the Consumer Protection Act or the Electronic Communications and Transactions Act.
Governing law
These terms are governed by South African law, and the courts of South Africa have jurisdiction over any dispute. Talk to us first though. Almost everything is quicker to fix by email than by anything else.
Who you are dealing with
This is the information a supplier must give you under section 43 of the Electronic Communications and Transactions Act.
The Legacy 500 is sold by HBUFC Trading (Pty) Ltd, the trading company owned by Hout Bay United Football Community (HBUFC) Trust. Your contract is with the trading company, because that is who receives your payment. The proceeds fund the club.